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Don't trust this company. I bought a ticket with a parking place near Schiphol Amsterdam. The parking was closed so I had to buy an expensive place elsewhere. I send different emails to them last month but did not get any reply. As soon as they have the money they are...
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1.0
I didn't like
  • Unreliable company
#1049609
Four of us scheduled a 5 day three night tour to Rome, Italy. We flew out of LAX to FCU on Delta. We did not expect much because the cost even with adding all possible options was the lowest available we could find. The rooms were in a hotel called The Grand Hotel...
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5.0
I liked
  • Entire tour from booking to return was excellent
#1046855
Our Gate1 trip to South Africa was a big disappointment because of the many issues we encountered. The first problem was that Gate1 booked us on a Jet Blue flight from Philadelphia, PA to Boston, MA with a connection in Boston to an Emirates Airlines flight to Dubai....
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#1045330

Gate1travel Tour Guide Review

Gate1travel
#1037720
1.0
Got left out in the middle of no where had to walk back to hotel, the tour guide told us to take a 45 min. break and meet up at the square where we were we never left the square 3 hours later never saw the tour guide had to walk back to the hotel. Will never book an other trip with this outfit you get what you pay for
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Gate1Travel 12 Day Croatia Review

Gate1travel
#963335
4.9
We just returned from 12 day Croatia, Slovenia, Montenegro tour. Wow! It was amazing-it was seamless due to the expertise of kristijan, our fabulous tour guide. He and Milan, our bus driver, were a great team. We were so well taken care of. They are true professionals. Hotels, sights, food and fellow tourists were all so wonderful. This is a trip of a lifetime Thank you
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Gate1travel 10 Day Classic Ireland Tour Review

Gate1travel
#937797
5.0
Just got back from a 10 day trip to Ireland. It was fantastic. so well planned and carried out. Kay, our tour guide, was very knowledgeable and very professional. The only thing I had to worry about on a daily basis was what I wanted to eat for breakfast, lunch, and dinner. Very easy trip.
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Gate1travel Tour Guide Review

Gate1travel
#925393
4.8
Took italy trip with gate1..excellent service..guide was fabio..a excellent guide with knowledge ..patience
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My wife and I are experienced and frequent travelers. In the past 20 years we have visited all seven continents (yes, even Antarctica), and upon completing two scheduled and paid for trips this year we will have logged 92 countries. We have used many different...
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5.0
I liked
  • Great price
  • Super local guides
  • Great destinations
#1045018
Book a last minute trip with Gate 1, they arranged everything as per their package. Shalini Pinto who' s of Indian descent was our tour operator. She was fluent and very knowledgeable one of the best in the business. Her local knowledge of the various subjects about...
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#1044207
Tour guide canceled one paid for tour and failed to take us to the next paid tour that we paid for and it been two weeks and they haven't credited my credit card they suck
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Gate1Travel
Gate1Travel

We are sorry to read of any unhappiness that you have experienced with your trip. We would highly recommend contacting Gate 1 Customer Service via the "Contact Us" page. Natur...

1.0
#1042570
Just returned from my third trip with Gate 1 ... this one to Tanzania and , as always, it was magical. I booked the small group trip and had an incredible tour guide. We toured Ngorogoro Crater, Serengeti, etc and saw wonderful array of animals. Our guide had X-ray...
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4.9
#1042207
Beware of this company. Our family of 4 booked a trip to Italy for March 2017, unfortunately we experienced many problems trying to get help from them when our flights were cancelled 2 days in a row (snowstorm, then mechanical failure). In the end, they did not help us...
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Anonymous
Gary

I have read a number of Gate1 reviews doing my research for a proposed holiday and I think the adage ' you get what you pay for' seems to sum up the Gate1 experience comments....

Anonymous
Anonymous

Thanks for your review. You probably saved me a headache. I will look elsewhere.ScottyFairfax, VA

1.9
I didn't like
  • Very poor customer service
#1041715
Gate1travel - Fantastic travel guide - super Nicoletta!
Gate1travel - Fantastic travel guide - super Nicoletta!
We had the pleasure of having Ms. Nicoletta as our guide. Ms. Nicoletta, to say the least, was the most wonderful, well-organized and knowledgeable in all of her undertakings. I believe my sentiment is shared by everyone in our group. She made our trip very memorable....
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DO NOT EVER BOOK WITH THIS COMPANY. I'm sure you'll be just fine if you don't have any issues, but god forbid any issues come up- THIS COMPANY IS WORRIED ABOUT ONE THING AND ONE THING ONLY- AND IT'S NOT YOU! My best friend and I booked a trip to Greece through Groupon...
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Gate1Travel
Gate1Travel

We are sorry to hear of your unhappiness with the service provided by our staff. We do understand that a supervisor was in communication with you prior to your departure to ad...

jcondino
jcondino

We had NOTHING BUT TROUBLE with this company, I would give them a "0" rating if I could. Wish I would have read the reviews being using this company. TIP to anyone reading thi...